Finance & Operations

Senior Operations Manager, Fiscal Sponsorship (Remote)

Remote
Work Type: Full Time

If you think you have what it takes but don't necessarily meet every single point listed below, please apply - you could be exactly who we are looking for!


Panorama is a platform for social change dedicated to solving the world’s most intractable problems. Our goal is to maximize social impact by partnering with visionary leaders, social entrepreneurs, nonprofit organizations, and the private sector to codevelop solutions with audacious thinking, radical collaboration, and bold action. Panorama’s value proposition is helping partners to operate in smarter, more impactful, and more efficient ways.


The Panorama Group is a community of organizations that includes:

  • Panorama Global, a social impact nonprofit that empowers changemakers through radical collaboration,
  • Panorama Strategy, a social purpose consultancy that accelerates progress for clients through audacious thinking, and
  • Panorama Action, which mobilizes voices and resources through bold action.

 

Position Summary

Panorama Global is looking for an operationally minded, partner-centric, detail-oriented problem solver to join our team. The Senior Operations Manager, Fiscal Sponsorship will work across Panorama’s departments to support our rapidly growing portfolio of more than 35 fiscally sponsored projects. They will help improve Panorama’s processes, policies, and service offerings for our fiscally sponsored projects as we move towards more transformational partnerships.


The ideal candidate will be highly collaborative and have strong communications skills and deep experience working in non-profit operations. This individual should be comfortable working in a fast-paced environment, managing simultaneous responsibilities, and partnering with both internal and external stakeholders.


This exempt, full-time position reports to the Director, Grants, Contracts & Compliance and is available on a fully remote basis within the United States.


Essential Duties & Responsibilities

Fiscal Sponsorship Operations

  • Develop, improve, and implement operational solutions and processes for our portfolio of fiscally sponsored projects, and train staff working on fiscal sponsorship to ensure consistency and excellent standards in service provision.
  • Partner with internal staff and relevant departments to develop, review and/or communicate policy and process changes that impact our fiscally sponsored projects and employees.
  • Resolve or escalate issues as raised by relationship managers, fiscally sponsored partners, or internal stakeholders in a timely and proactive manner. Provide support to relationship managers in resolving challenges and developing solutions, if needed.

 

Legal & Compliance

  • In partnership with the Director, Grants, Contracts & Compliance, liaise with Panorama’s legal counsel regarding issues related to fiscal sponsorship.
  • Lead compliance-related communications or processes with our fiscally sponsored projects.
  • Stay up to date on professional standards, laws, regulations, policies, and technology related to fiscal sponsorship, nonprofit operations, and capacity building.

 

Sponsored Project Partner Support

In partnership with Panorama’s Relationship Managers:

  • Deliver partner-centric, culturally competent, and responsive assistance to our projects in the areas of operations, finance, and compliance.
  • Manage partner engagement for project onboarding, transfers, and offboarding.
  • Operationalize feedback from external partners and internal stakeholders, and develop solutions informed by Panorama’s and our partners’ needs.
  • Train and orient new and existing projects to our systems and processes in a partner centered, inclusive, and culturally competent manner.

 

Program Development

  • Support organizational business development efforts related to fiscal sponsorship, including evaluation of potential new fiscal sponsorship partners.
  • Support project design, research, and partner engagement for business development opportunities related to fiscal sponsorship.
  • Engage in professional development and networking to improve Panorama’s fiscal sponsorship program, representing Panorama in coalitions and affinity networks related to this work and participating in relevant meetings, events, and conferences.
  • Support the development of new or enhanced offerings for partners that build projects’ capacity and enhance projects’ impact.
  • Facilitate regular meetings with internal cross-cutting stakeholders working on fiscal sponsorship.


Typical Knowledge, Skills, and Abilities

  • 10 or more years of relevant work experience, with a minimum of 5 years working directly in non-profit operations or compliance; or equivalent combination of education and experience.
  • Experience or familiarity with fiscal sponsorship.
  • Exceptional project management skills, including strong attention to detail and the ability to balance workload under deadlines and with multiple priorities.
  • Exceptional interpersonal and relationship-building skills with a strong ability to facilitate collaborative problem-solving, manage and complete projects, and troubleshoot general inquires to reach solutions that benefit all parties.
  • Experience with organizational policy development and rollout to internal and external audiences.
  • Strong partner management and change management skills, including ability to demonstrate sensitivity to and appreciation for diverse viewpoints, communication and working styles, and stakeholders, approaching your work with a spirit of service and the believing in the power of diverse voices working together in partnership.
  • Exceptional judgement and ability to adapt in rapidly changing settings.
  • Strong verbal and written communication skills. 
  • Ability to take initiative and work independently or as part of a team with minimal supervision
  • Demonstrated commitment to diversity, equity, and inclusion and Panorama’s values
  • Proficiency with MS Office, Salesforce, Asana, and Airtable preferred.
  • Fluency in written and spoken English.

 

Desired Qualifications

  • Bachelor’s degree in business administration, non-profit administration, or other relevant fields or equivalent relevant work experience
  • Additional language proficiencies welcome

This job description is subject to change at any time.

 

Compensation & Benefits

The starting salary for this position is $105,000 alongside a comprehensive benefits package including:

  • 90-100% employer-paid monthly premiums for employee-only medical coverage depending on individual plan selection and 15% employer-paid contribution toward dependent coverage premiums
  • 99% employer-paid monthly premiums for employee-only dental and vision coverage (family members can be added at employee cost),
  • Flexible spending account options for health, dependent care, and transit
  • 100% employer-paid monthly premiums for life insurance, short-term disability, and accidental death and dismemberment insurance
  • 401(k) safe harbor plan with non-elective 3% employer contribution
  • Employer subsidized wellness membership with ClassPass
  • Employer-paid Employee Assistance Program which includes employee + dependent access to counseling services of up to 6 sessions per issue
  • Up to $500/year per employee in matching contributions to eligible 501(c)(3) charitable organizations.
  • Flexible paid time off
  • Employer-sponsored supplemental paid family medical leave benefit of up to 16 weeks after 90 days of consecutive employment
  • Flexibility to work from home anywhere in the U.S. (we provide the technology)
  • Commitment to professional development and growth

 

How to Apply

Interested candidates should submit a resume and cover letter on our Careers Page portal.


Applications received by August 17, 2022 until 5:00PM PT will receive priority review. 


Panorama is committed to creating a diverse team and is proud to be an equal opportunity employer. We know that representation matters in the workplace and with our partners; to that end we are committed to a hiring process grounded in equity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, citizenship or immigration status, national origin, genetic information, gender identity, gender expression, sexual orientation, marital status, veteran status, political ideology, the presence of any physical, mental, or sensory disability, age, or any other status or characteristic protected by federal, state, or local law.


Panorama complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People & Culture team at hr@panoramaglobal.org.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Panorama participates in the federal E-Verify system. All candidates should review the E-Verify Participation and Right to Work posters for more information.


Final offer will be contingent on the completion of a successful background check.

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To help us get to know you, please submit a cover letter with your application. An ideal cover letter will describe why you're interested in this role and in Panorama, and what experience and/or transferable skills you have that will set you up for success in the role. Consider answering the following question: Which of our Culture Compact values resonates most with you, and why?

  • Authenticity
  • Collaboration & partnership
  • Diversity, equity, & inclusion
  • Trust & transparency
  • Lifting each other up
  • Openness to risk & change
  • Continuous learning & improvement

Cover Letter *